We are updating our statutory customer data, which is why we sent out letters in May requesting information. You can update your customer data either using the attached form or on our Web Service.
Why do we need your information?
As a financial institution Mandatum Life has a legal obligation to identify and know its customers. Legislation concerning customer due diligence requires Mandatum Life to obtain information on its customers’ backgrounds regularly and to a sufficient extent. By identifying and knowing our customers we can also be a reliable partner to our customers. To read more about customer data go to https://english.mandatumlife.fi/knowyourcustomer.
Why did I not receive a letter?
If your information is up to date, you did not necessarily receive a letter. You can check your customer data by logging in to our Web Service using your personal banking codes.
Call our customer service at +358 (0)200 31100 (lnc/mnc) Mon–Thurs from 8 am to 6 pm and Fri from 8 am to 5 pm. You can also send us a message through our Web Service.
The information concerning the products or services presented on this website is a general presentation and cannot be construed as an offer or as investment advice or any other advice to make a decision concerning an investment or insurance. The Customer must carefully familiarise him-/herself with the terms and conditions and brochures pertaining to the products and services, and, if necessary, obtain more information prior to making an individual investment decision or other decision concerning insurance. The information regarding legislation and taxation is based on Mandatum Life's understanding of the current legislation and taxation practices. The website contains material that is covered by intellectual property rights. All rights are reserved.
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