Why are you asking for my personal information such as my place of birth or nationality?

Insurance companies are always obligated to know their customers. We ask many kinds of questions in order to be able to serve you better, but by practicing customer due diligence, we are also fulfilling our legal obligations. We are obligated to ask, for example, the customer’s name, place of birth, national identity number, address and other contact details.

What significance does political influence have?

Mandatum Life is also under obligation to determine whether its customer is a politically exposed person. Finland’s anti-money laundering legislation will be amended in June 2017. Following the amendment, persons in significant positions in Finland will also be considered politically exposed. A person is considered a politically exposed person if he/she is:

• a head of state, minister, member of parliament or member of a governing body of a political party
• a member of the highest court, constitutional court, court of auditors, other similar legal body or the highest decision-making body in charge of controlling public finances
• an officer who is at least a general in the military
• a member of the administrative, executive or supervisory body of a company that is wholly owned by the state or member of the executive board of a central bank
• head or board member of an international entity
• an ambassador or chargé d’affaires

The person is politically exposed if he/she holds or has held a significant public position within one year. Such a person’s inner circle (e.g. spouse, children, parents, business partners) are also considered politically exposed. This does not, however, mean that we ask for our customers’ political opinions.

Why do I need to provide a copy of my driving licence or passport?

We confirm the customer’s identity more and more often during the customer relationship in various service situations. This allows us to ensure that the information provided by the customer is handled appropriately and securely, without it falling into the hands of third parties.
The customer’s identity is confirmed using an official identity document.

The customer’s identity is confirmed through an official identity card. We accept the following identity documents:

• Passport
• Identification card granted by the Finnish Police
• Driving licence granted after 1 October 1990

The identification card must be intact and in force.

You can also take care of matters securely by logging in to our Web Service using your Finnish banking codes at the address www.mandatumlife.fi. The Web Service enables you to send messages to us on the “Messages” page or update your details on the “My account” page. If your information needs to be updated, a short customer information form will open up when you log in. You can continue onto our Web Service once you fill in the form.

If you received a letter from Mandatum Life or Kaleva concerning customer information and your country of taxation, please fill in the attached form (or alternatively one of the forms below) and return it to us. You can also provide the information by logging in to our Web Service with your banking codes and filling in the customer information form that opens up.

If we do not receive the requested information or if we cannot rule out your tax obligation abroad based on other information, we are obligated to report on this to the Finnish Tax Administration.

It is Mandatum Life’s obligation to determine the customer’s tax domicile. This obligation is based on the Foreign Account Tax Compliance Act (FATCA) and the OECD’s Common Reporting Standard (CRS). The objective of FATCA is to prevent the tax evasion of persons who are liable to pay tax in the United States. The objective of CRS is to implement the automatic exchange of tax information worldwide.

FATCA – tax obligation in the United States

Finland and the United States have agreed on an exchange of information related to United States FATCA legislation. According to the agreement, financial institutions such as banks, mutual fund companies, investment service companies and life insurance companies must identify their US customers and report on their US customers’ investments to the United States’ Internal Revenue Service (IRS). The reporting takes place through the Finnish Tax Administration. FATCA was included in Finland’s legislation in 2015.

US persons mean, among other things, persons living in the US, US citizens (also those with dual citizenship), persons with a permanent residence permit and companies registered in the United States. In addition a US person may be a company that is owned by a US person.

Common Reporting Standard (CRS) and DAC II

The Common Reporting Standard (CRS) is an exchange of information model developed by the OECD, stemming from the need to create an international exchange of information standard based on FATCA, and related instructions. In October 2014, Finland signed an agreement concerning the exchange of information according to CRS, together with 50 other states. Altogether some 100 countries are committed to initiating CRS information exchange.

DAC II is a European Union directive through which the exchange of information according to CRS is implemented between EU member states.

Where can I find more information?

If you have any questions concerning FATCA, read the Q&A or contact Mandatum Life’s customer services p. 0200 31100.

Mandatum Life cannot provide tax advice relating to FATCA and CRS. If you have any questions concerning taxation, please contact a tax advisor or look for information on the Tax Administration’s website at www.vero.fi (use FATCA or CRS as the search term) or on the IRS’s website at www.irs.gov.